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Having My Coke Rewards problems? Here’s who to call. June 8, 2007

Posted by Wade Rockett in Uncategorized.
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A lot of people are leaving comments on my earlier posts about My Coke Rewards saying that they’re having trouble and don’t know who to contact.

Tracy Williams provided these MCR customer service numbers:
1-800-438-2653 (8 AM - 5 PM EST)
1-866-674-2653

Amie posted a number to call for e-prize fulfillment problems (you ordered something and it hasn’t arrived):
1-866-218-5697

Thanks, Tracy and Amie!

Comments

1. Kevin - June 17, 2007

I’ve drank coke all my life..and FINALLY decided to find out what the rewards were all about. Every time I try to register I get “error undefined”. So i got LOTSA coke caps I’m thinking about melting down to make into a big plastic ball to roll out in front of the next coke truck that goes by.

2. Rosie - June 18, 2007

Clean your cookies and try it again. I had a similar problem, tried another computer and it worked fine so I thought it must be a cookie problem and it was.

3. Rosie - June 18, 2007

Or you can send me your caps! LOL!!

4. Christian - June 22, 2007

on the my coke rewards website the screen is partly cut off, so when I try to register, things I have to fill out are cut off

5. Jalen - July 1, 2007

Every time i enter the security key it says its invalid,WTF!

6. Ted - July 2, 2007

I enjoy the Blockbuster coupon and the T-shirts. Everything else is either junk, you can’t find it in the virtual side or cost so many points you would have to save for years. The thing that has now pissed me off the most is I really drink a lot of diet coke and K Mark had a good sale. I bought 40 12 packs. Two days later I went to Stater Brothers and did the same. What I found was Stater Bro gave you a coupon for one free 2 litter and 60 additional points. Why couldn’t the others do this? Funny thing now is when I enter the points it comes back and says “Not Valid For The Contest”.

7. patricia - July 9, 2007

on the my coke rewards website the screen is partly cut off, so when I try to register, things I have to fill out are cut off

8. emily - July 10, 2007

why is this so big!?!

9. Janet - July 18, 2007

I’m with Kevin. I’m also gonna melt all my caps and roll them under the next Coke truck too. The “additional info” the site requires you to enter for registration is cut off. There is no way to enter the info, therefore you are out of luck to sign in. All you have is a bunch of caps you’d like to enter the codes for and see your big prize. This is my first time to be interested in a rewards program and so far it stinks real bad!!!!

10. larryb23 - July 18, 2007

can anybody give me coke rewards codes because i olney have 37 points and i want the new game for ps2 because i just got a ps2 for my 12th birtday but i dont have any games and the game costs 1000 points anybody plese send them to larrybryabin23@yahoo.com

11. larryb23 - July 18, 2007

kevin maybe you can send those to my email please.

12. robin t - July 26, 2007

what is the security key it doesn’t show up on my screen

13. rita - July 27, 2007

yes can someone please tell me the security code.

14. Ghostly - August 3, 2007

The Coke rewards website has to be one of the worst website designs I have seen in years. It is slow, unstable, is rejecting email and, generally, uninspiring. Let’s just call the website experience a vote against Coke.

15. Carolyn - August 9, 2007

I just called Coke and to get the website to fit into your screen you have to change the resolution to 1024-750 and then it will fit. It was very frustring.

16. Kassy - August 10, 2007

It wont even let me register.
I press the button, and nothing.
Pisses me off.