Translation: "Less bullshit, please."

2 Aug

“…promotional language imposes a cognitive burden on users who have to spend resources on filtering out the hyperbole to get at the facts. When people read a paragraph that starts ‘Nebraska is filled with internationally recognized attractions,’ their first reaction is no, it’s not, and this thought slows them down and distracts them from using the site.”

— Jakob Nielsen, “How Users Read on the Web”

One Response to “Translation: "Less bullshit, please."”

  1. zia August 22, 2005 at 10:15 am #

    Promotional language imposes a cognitive burden? Jeez, fire this guy already. He may have a point, but no one understands it …

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