“It’s a sobering thought that the last major change to the conceptual design of the user interface occurred when Apple introduced the Mac in 1984. Details have been added, and changes made, but right now the assumption is that the interface is a wallpapered space with launch capabilities for applications. Messaging is regarded as an application (or set of applications) rather than an integral part of the interface in its own right. Searching and navigating are treated as separate activities (although they are not) and applications are segregated from, rather than integrated with, all messaging and all search and navigation.”
— Robin Bloor, The Future of Email
Wade Rockett 