I checked out Steve Krug’s Don’t Make Me Think: A Common Sense Approach to Web Usability the other day, mainly for the secton about writing for the Web. Of course, once you start reading about Web usability principles, you start noticing when those principles are violated. And it drives you crazy.
Something (I don’t remember what – the Web is like that) led me to read up on plugins that add useful features and functions to Apple’s Safari Web browser. One site suggested that if you install only three of these, you should get Saft, PithHelmet, and SafariStand.
Check out how hard it is to figure out what each product is, what it does, and how you can get it. That info should be immediately obvious as soon as you load the page. As a potential customer, it drives me nuts that, for example, I have to scroll down through multiple sections before I find the “What It Does” paragraph.
Of course, these guys appear to be talented coders who are doing this more for love than money. (The PithHelmet site has a lot of, “I’ll do this as soon as I get around to it.”) But man, a bad Web page is a bad Web page, and if your goal is to help people solve their problems (in this case, with Safari) then you oughta make it as easy as possible on them.
Hey, a float just ran into a lamp post and knocked the light off!